At this time, we book 12-14 weeks in advance for any appointments. It varies slightly with each stylist.

Our wait list is reserved for PRE-EXISTING clients who are off cycle 

OR 

NEW CLIENTS who have already completed their CURLY CONSULTATION or COLOR CONSULTATION. You must have an appointment already scheduled in order to request to be on the waitlist for an opening sooner.

• This is your chance to get to know us and our chance to get to know you. 
• If we are/are not a good fit for each other we narrow that down right away. 
• We want to see, touch, feel your hair and make any recommendations regarding how you can start preparing it BEFORE your appointment.  
• We reserve the right to decline services at any time, if we do not feel that we can serve you well as future client or if you are resistant to our professional advice/directions.

• Exceptions may be available for clients referred from other curl specialists within our network OR

• For clients driving a particularly long distance for a visit, we may allow an email consult. 
• We reserve the right to require a consultation. 

*Exceptions will not be made “because you have already had a curly dry cut at another salon” or because “you are already using [a particular brand of] professional products”.

You will receive text and/or email request to confirm your appointment 48hours before your scheduled appointments. Please respond promptly. 

• You have the right to cancel/decline services up until 48hr before your appointment without incurring a charge.
• It is your responsibility to respond to the confirmation request by 24hr before the appointment.
• If an appointment is still unconfirmed at 24hrs before it, we reserve the right to give your appointment away.
• “No-Shows” and appointments canceled or rescheduled in less than 24hrs before the appointment will incur a charge for the full cost of the time that we are unable to fill. It will be charged at your next appointment. 

Thank you for understanding that this is our livelihood.

An average of 2hr. This includes consult recap, dry cut, sink time, styling lesson time, and dryer time.

• In general, please come to your consultation with your hair set/parted as you would normally wear it. It needs to be DRY, down, and as curly as you prefer it, free of any heavy products or oils. 
• For any CURLY DRY CUT, we need to be able to get our hands through it in order to cut it. 
• For Wavy and Classic Curlies: Clean, Day 1 or Day 2 curls that still have spring and are not overly stretched out are ideal.
• For Tight Coily, Tight Wavy, or Fractal (aka Kinky): Day 2,3, or 4 curls are acceptable, as long as it is not matted, laden with heavy oils, or in need of intensive detangling. 
• Budget to purchase and take home some products, as we may make some recommendations at your consult and/or at your NEW CLIENT CURLY DRY CUT appointment.